How many hours is bad chemistry costing your team?

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How big is the team?

Hours lost to friction
0 hrs / yr

Most teams are busy, not high-performing.

Your custom breakdown

The three friction points your answers flagged, and the move we'd recommend for a team like yours.

See your custom fixes

Your number is above. Drop your email to unlock the specific friction points and the moves to claw the hours back.

How we got there

Team size—
Hours lost to friction, per person, per week—
Working weeks per year48
Total hours lost per year—
If you need the budget number—
total hours = team size × friction hrs/wk × 48

Chemistry gets built through reps.

QuestWorks gives your team low-stakes reps at exactly what your answers flagged: trust under pressure, real disagreement, clean handoffs. One 25-minute quest in a browser gives you a Team Intelligence™ Score estimate and 4 recommendations. Free.

How this calculator works

Bad chemistry rarely shows up as a line item. It hides inside rework, re-litigated decisions, handoffs that bounce back, and meetings that end without a clear owner. This calculator does one thing: it turns that invisible drag into a number you can act on, the hours your team loses every year.

We start from a research anchor. CPP Global's Human Capital Report on workplace conflict (a study of 5,000 employees across nine countries) found people spend an average of 2.8 hours per week dealing with conflict. Knowledge and project teams trend higher, and chemistry friction is broader than open conflict. So the calculator anchors near the upper end, around 4.3 hours per person per week, and then your five answers move that estimate up or down.

From there the math is simple and shown in full on your result: team size, multiplied by friction hours per week, multiplied by 48 working weeks. We use 48 weeks, not 52, to account for time off. If you want the budget number too, we multiply those hours by a blended industry hourly rate, but the hours are the point. It is an estimate, not an audit, and every assumption is on the table so you can pressure-test it.

Why hours, not vibes

Most team-health tools hand you a sentiment score. A score does not tell you what friction is taking. Hours do. Sizing the time lost is the first step to deciding whether it is worth fixing, and friction at this scale almost always is.

Frequently asked questions

Where does the 4.3 hours figure come from?

It is anchored on CPP Global's Human Capital Report, which measured an average of 2.8 hours per week per employee spent on conflict, with project and knowledge teams higher. We anchor near the upper end because chemistry friction includes rework, unclear handoffs, and decisions that get relitigated, not just open conflict. Your answers then move the number.

Is this an exact number?

No. It is a defensible estimate designed to size the problem in hours. We show the full formula and every input so you can sanity-check it against your own numbers.

Do I have to enter my email to see the hours?

No. The hours figure shows instantly and stays free. Email only unlocks the custom breakdown: the friction points your answers flagged and the specific moves we would recommend.

How do I actually win these hours back?

Chemistry is built through low-stakes repetition under modest pressure. QuestWorks runs a 25-minute quest on your team's schedule, in a browser. Your first score is free.

Get your free score.

One 25-minute quest gives your team a Team Intelligence™ Score estimate and 4 recommendations. Free, no card.

Get a free score