How the score is calculated.
A number from 0 to 100 for how well a team works, measured from how it plays and scored against the Team Intelligence™ standard.
Research shows a group’s collective intelligence predicts how it performs on other tasks.1,2 QuestWorks measures it.
Measured against the Team Intelligence™ standard.
A team at the standard shows all twelve qualities every single time they have the opportunity.
Identity
What the team knows about itself.
Routes by strengths4
GameHands each challenge to the hero best suited for it
WorkGives work to whoever’s strongest at it, whatever their title
Balanced1
GameNo one player carries the party
WorkNo single point of failure
Everyone heard1,5
GamePulls quiet players in and builds on their ideas
WorkEvery voice shapes the work
Recognizes
GameCalls out good plays out loud
WorkGives credit where it’s due
Self-aware6
GameDescribes how it played accurately afterward
WorkRetros match what actually happened
Instinct
What the team does with it automatically.
Decisive3
GameSomeone makes the call and the team commits
WorkDecisions stick
Deliberate when it counts3
GameSlows down for big choices, moves fast on small ones
WorkTakes care on risky work, moves fast on small fixes
Selective4
GameOnly the right players join each roll
WorkThe right people on each project
Prepared3
GameGears up and asks questions before acting
WorkScopes the work before starting
Risk-calibrated3
GameTakes risks only when the payoff is worth it
WorkSizes bets to the payoff
Mutual support3
GameJumps in when a teammate is in trouble
WorkUnblocks each other fast
Resilient5
GameRegroups after a failure, no blame
WorkBounces back after misses
From how a team plays to its score.
One quest gives an estimate. Every quest after it sharpens the score.
- What is saidWhenRolls and movesNo voiceprintsNo emotion reading1
Play
Each game day, your team plays a 25-minute quest full of dilemmas and situations built to test specific qualities. The game notes what is said, when, and how the team uses the game.
- Decisive9 good moments · 2 not2
Notice
Every turn, the game notes what the team did well and what it didn’t. Always the team, never one person.
- Identity70Instinct74TIS™723
Score
Good moments versus the rest make each quality’s score. The qualities add up to Identity and Instinct, then one number.
- Next questThe Sunken TempleWorks on Decisive4
Improve
You see the score and what to work on. The next quest is picked to help.
An early signal, checked against work.
The score shows where a team is heading. It’s a signal, not a guarantee. Connect your work tools, and the score is checked against real results.
Research6 sources
- Woolley, Chabris, Pentland, Hashmi & Malone (2010). Evidence for a collective intelligence factor in the performance of human groups. Science.
- Riedl, Kim, Gupta, Malone & Woolley (2021). Quantifying collective intelligence in human groups. PNAS.
- Marks, Mathieu & Zaccaro (2001). A temporally based framework and taxonomy of team processes. Academy of Management Review.
- Lewis (2003). Measuring transactive memory systems in the field: Scale development and validation. Journal of Applied Psychology.
- Edmondson (1999). Psychological safety and learning behavior in work teams. Administrative Science Quarterly.
- Tannenbaum & Cerasoli (2013). Do team and individual debriefs enhance performance? A meta-analysis. Human Factors.
Research informs the method; it does not define it. The qualities and how they are weighted are QuestWorks’ own.
Get your free score.
One 25-minute quest gives you a Team Intelligence™ Score estimate and 4 recommendations.
Try a questStarting is free. No card.